HELPFUL LINKS

STUDENTS RESPONSIBILITIES:

Please take note of the following important information:

– If you receive an email from TMR reminding you of your test, do not make any changes or cancellations without informing Affordable Truck School. All changes or cancellations should be made through Affordable Truck School. Any cancellations or changes made directly with TMR will not affect your truck instructor or your use of the truck booked through us. No refunds will be issued for any fees paid if you cancel or change directly through TMR.

– You must maintain 0.00 alcohol content at all times. The instructor has the right to refuse to allow you to drive if there is suspicion of alcohol or drug use. In such a case, the lesson or test fee is non-refundable. Additionally, no drugs are allowed in your system.

– For health and safety reasons, always wear enclosed shoes.

– As a learner driver, it is your responsibility to always adhere to all road rules. Failure to do so that results in the issuance of infringement notices, on-the-spot fines, and/or loss of demerit points will be your direct responsibility. This includes offences such as red-light violations, speeding, or any damages caused to our trucks, other vehicles, or property.

– You must carry your current and valid driver’s license with you for every lesson and test. TMR will not conduct any session with you without a valid driver’s license.

– If you require a medical certificate to drive a car, you must have your GP sign the form for a commercial medical certificate. You must have this certificate with you for all lessons and tests. Your lesson or test will not commence until the instructor and examiner have seen your commercial medical certificate.

CANCELLATION POLICY:

 Please take note of the following policies:

Lessons:

If you need to cancel any lessons, please provide a minimum of 48 business hours’ notice. Otherwise, you will be charged for the lesson, and it will not be refundable. You can contact our office on 073263 6457 during business hours (Monday – Friday 8 am – 5 pm) or leave a message. Do not text or email your cancellation.

Test:

For test cancellations or rescheduling, you must give us a minimum of 10 business days’ notice. The course fee is non-refundable if 10 business days’ notice is not provided. If you give the required 10 business days’ notice and need to cancel your test, the paid fees can be put towards another course we offer. Please note that seeking a refund with 10 business days or more notice will incur a $200 administration fee, with the remaining amount refunded back to the card used for booking within 30 days.

This includes a change of mind for any reason about any course, with a $200 administration fee applicable if a truck test has been booked. Failure to show up for the test will result in all money paid being non-refundable.

All fees must be paid 14 business days before the test day. Please note that Affordable Truck School will not take responsibility for any additional charges incurred due to flight delays, weather conditions, or test cancellations if you have not organized or do not have your medical certificate or current driver’s license with you.

Please be aware that there are no refunds for lessons scheduled on Saturdays or Sundays. We will make every effort to accommodate your booking and circumstances.   We recognize that unforeseen events occur.